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Giovanni Junior Member
Joined: 01 Feb 2005 Posts: 24 Location: Sydney Australia
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Posted: Tue Apr 01, 2008 3:02 pm Post subject: N4 + Unitor 8 |
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Hi all,
just moved over to new dual pent 3.0 [b]XP Pro [/b]machine and upgraded to N4.
I have a [b]unitor8 connected via comm port[/b]. I found info on the net that said the win2000 drivers would do the job.
Loaded them and and can see all my midi ports is the MIDI Port Setup section of N4, however i cant get a midi signal in.
Unitor 8 is showing midi in and out, but no indication in N4 that its getting in.
Bit fustrated and have tried long and hard before posting. No mention of this when i search the forums.
Anyone using Nuendo 4 with Unitor8 connected via a Comm port?
Could you let me know its firstly [b]do-able [/b]and secondly [b]which drivers [/b]you are using.
A link to those drivers would be great too if you know of one. Currently im using the "unidrv227" dated august 2004.
Of course, it may be that the comm port is the culprit, though in "devices" it says all is ok. I don't know how to test that out?
Any advice would be much appreciated,
cheers _________________ Nuendo 4, Windowns XP Pro
Intel Core 2 Dual E6850
3Ghz, 1333 Mhz FSB
GA P35 DS3P Motherboard
MOTU PCIe424, 2408MkII
Unitor8 via comm port, |
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planblue New Member
Joined: 10 Mar 2008 Posts: 9 Location: Munich / Germany
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Posted: Tue Apr 01, 2008 3:51 pm Post subject: |
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Hi Giovanni,
i am using a dual unitor8 setup (to be correctly: 1 Unitor-8 + 1 amt-8 in cascade) on my serial port with no problems.
The driver is unidrv227. I remember using the USB port was not as reliable as the com-port regarding to midi timing problems.
Have you checked the ports with MIDI-OX - just to be shure you have no Nuendo config problem?
greetings
Michael _________________ Nuendo 5.0 + NEK / Windows 7 64bit / Intel i7 975 @ 4.00 Ghz / GA-EX58-UB5 / 6 GB RAM / 1 TB RAID-1 / Fireface UC / Alphatrack |
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Giovanni Junior Member
Joined: 01 Feb 2005 Posts: 24 Location: Sydney Australia
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Posted: Wed Apr 02, 2008 11:55 am Post subject: |
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Thank you for the reply.
I downloaded Midi OX as you suggested and whilst it DOES see and lists the Unitor8's inputs and outputs, it will not let me map them.
Gives me an "Unidentified External Error".
So, both the N4 and Midi OX see the unitor 8. Midi is getting into the unitor 8 from keyboard, but im getting no indication that it is getting into the computer.
I had a comm port put into the PC. Its a pci comm port. All installation went without issue. Shows up under devices as all ok. Drivers loaded.
I have a M-AUDIO USB 2 port midi interface that is working. Works in N4 as well as Midi OX.
Not sure what to do from here.
I was told there was an issue with "Direct x" and "multimedia" midi drivers conflicting..or something..but i can't see how to address this if this is the issue.
Apart from uninstalling all components and re-installing im a little lost for ideas.
As always, any advice, directions for problem solving this would be appreciated.
cheers,
John _________________ Nuendo 4, Windowns XP Pro
Intel Core 2 Dual E6850
3Ghz, 1333 Mhz FSB
GA P35 DS3P Motherboard
MOTU PCIe424, 2408MkII
Unitor8 via comm port, |
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undertone Member
Joined: 10 Jan 2005 Posts: 323
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Posted: Wed Apr 02, 2008 1:24 pm Post subject: |
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I have a Unitor 8 mkII that I've recently connected via COM port (changed it from USB) and it works fine. But my COM port is built into the motherboard. Using an COM PCI card you may have IRQ issues on older systems, or with older COM card drivers.
There is some "funny" stuff I'm investigation regarding N4 and Unitor (I suspect MIDI feedback due to routing issues...) but it's not relevant here because the problem is clearly not Nuendo: if properly installed it should at least work with any MIDI software. I'm not at my studio right now, but check to see if you don't have options on the Device Manager's pages for the Unitor that might help you (there are under USB). Also check there to see if the system says that it's working. But I would suggest finding a way to test the COM card, like with an external Modem or Faxmodem just to see if it works properly. Also make sure you're using a proper COM cable and not a Null-modem cable (which is a cross-over cable to connect 2 computers together via their COM ports).
BTW: it may help to put more of your system's details in your sig for reference (motherboard, processor, ram...). _________________ Nuendo 4.3 / Wavelab 6.0b
Windows 7 64-bit
Q6600, P5Q Deluxe, 8-gigs DDR, 2 SATAII + 1 RAID 0
RME Multiface + 9652, (ex-Logic) Mackie Control,
and a plethora of plugins in the pear tree... |
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Giovanni Junior Member
Joined: 01 Feb 2005 Posts: 24 Location: Sydney Australia
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Posted: Wed Apr 02, 2008 2:18 pm Post subject: |
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Again thanks for reply,
I suspect it must be the Com Port but again dont know how to test. Have no devices to attach and check.
Unistalled the drivers and removed card, reinstalled drivers and replaced card into a different PCI slot. Just worked like a charm.
Found the card on boot up, loaded it no problem, ready to go. The drivers for the card are dated Dec 2007 and the card is new.
So, what to think?
The cable im using to connect the Unitor to computer is the same one ive used for years on old computer. Came with Unitor if i recall.
The computer is new, (see updated specs below), and card shows up in devices as all ok. I dont see IRQ issues. I have removed and tried a different PCI.
Should i do more in that regard perhaps.
As you say, I do need to test the comm port somehow to eliminate that variable.
Thanks for all you thoughts on this. I've searched posts here and seems no-one has ihad similar ssues. All issues relate to timing.
Will see if i can get the port checked in a store tomorrow.
cheers
JP _________________ Nuendo 4, Windowns XP Pro
Intel Core 2 Dual E6850
3Ghz, 1333 Mhz FSB
GA P35 DS3P Motherboard
MOTU PCIe424, 2408MkII
Unitor8 via comm port, |
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Giovanni Junior Member
Joined: 01 Feb 2005 Posts: 24 Location: Sydney Australia
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Posted: Thu Apr 03, 2008 6:08 am Post subject: |
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Still no joy here.
Checked the Comm port and it is working fine. It is sending data and receiving data.
New questions.
Is there anywhere in Nuendo4 where you tell it to use comm port 1 or 2 etc. Or is this automatic.
I know i have not ever set this before, but perhaps this is a factor now??
The tech guy, who is very computer savy, but not at all DAW aware, asks. What board rate and parity speeds should the port be set to to match the unitor 8?
Anyone have any idea.
These may not be the issue either. Perhaps it is something completely unrelated. A midi driver issue? As ive exhausted all that im aware of im now trying to think outside the box. Anyone with ideas!?
btw, i reconnected the Unitor back into the old computer and confirmed that it is working fine. Any ieas, direction, thoughts appreciated.
John _________________ Nuendo 4, Windowns XP Pro
Intel Core 2 Dual E6850
3Ghz, 1333 Mhz FSB
GA P35 DS3P Motherboard
MOTU PCIe424, 2408MkII
Unitor8 via comm port, |
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undertone Member
Joined: 10 Jan 2005 Posts: 323
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Posted: Fri Apr 04, 2008 7:01 am Post subject: |
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The Com port is irrelevant to Nuendo, which doesn't care how MIDI interfaces are connected to the computer. The driver is what recognizes and deals with the serial port, handling communication speed as well.
But I took a quick look at Gigabyte's site and it seems your motherboard has a built-in serial port on ALL 3 versions even though only the first version has an on board port on its back panel. The COM port cable that connects to the motherboard connector for the later 2 revisions is an OPTION. So in fact you must currently have 2 active serial ports on your system and I suspect the Unitor drivers may be simply accessing the wrong one.
I would try disabling one or the other. If you don't have the on-board connector, then go into the BIOS and disable the on board Serial port (and save your changes...). You might also have to delete the previous Unitor entry you created in Device Manager and re-install Unitor again.
Fingers crossed :) _________________ Nuendo 4.3 / Wavelab 6.0b
Windows 7 64-bit
Q6600, P5Q Deluxe, 8-gigs DDR, 2 SATAII + 1 RAID 0
RME Multiface + 9652, (ex-Logic) Mackie Control,
and a plethora of plugins in the pear tree... |
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Giovanni Junior Member
Joined: 01 Feb 2005 Posts: 24 Location: Sydney Australia
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Posted: Fri Apr 04, 2008 10:27 am Post subject: |
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Undertone, I do [b]appreciate [/b]the effort you have gone to. Very much.
I turned my focus to the port/bios last night and today.
I verified the pci com port was working. Still no joy.
Yes, the model of motherboard i have has two com ports, one smaller and one printer type.
Today i bought a little lead to plug straight into the motherboards com port and then to the unitor8.
No luck.
I disabled all com ports in bios setup leaving only one available. Then reloaded the drivers. No luck.
I then disabled in the bios the on board com port leaving only the pci card port and reloaded the drivers.
No luck.
I take my Nuendo dogril out and stick it in the old PC, plug in the unitor 8 to the com port. Viola, all ok.
So i verified the unitor8 was working, and the lead was ok.
Go back to the new machine and do it all over again. No luck.
So ripping my hair out. I think ive done everything possible. It MUST be somethng else. BUT WHAT!
Im loading the 2.27 Win 2000 drivers via the add hardware. Following the prompts...getting the install all ok.
Thats correct is it not?
I load my little usb midisport 2x2 and voila...midi. All good. But this just wont do. Ive got 4 external devices i wish to send midi to.
Its not the point. The unitor8 should work. No-one seems to have had this issue or difficulty with getting their Unitor8, on XP Pro, to talk.
(not even me on the 2 machines ive used in the last 6 years!)
SO, am i loading the drivers wrong? Im following the steps verbatim.
The midi device setup in N4, is there something in there, hidden, that should be switced on? Nothing in manual.
Could i have conflicting drivers of some sort. I dont know much about that.
I remember when i used PARIS (yes i was a Paris loser), i had to delete the legacy drivers as they interfered with the Paris audio drivers.
What the hell are legacy drivers anyway?
I have realtec audio drivers on this machine as well...i see under its properties a MIDI DEVICES and INSTRUMENTS entry. Do you have those?
Do i need those?
Question: If inputs and outputs of the Unitor8 show up in the midi device setup in N4, does that tell me anything? Does that mean the drivers are loaded ok?
Do i sound desparate :)
I'll plough on and start deleting drivers and such and go through the continual reboot process and see if i can find a solution.
Again, any ideas, thoughts, cunning schemes will all be considered and appreciated.
Regards
John _________________ Nuendo 4, Windowns XP Pro
Intel Core 2 Dual E6850
3Ghz, 1333 Mhz FSB
GA P35 DS3P Motherboard
MOTU PCIe424, 2408MkII
Unitor8 via comm port, |
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Giovanni Junior Member
Joined: 01 Feb 2005 Posts: 24 Location: Sydney Australia
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Posted: Fri Apr 04, 2008 2:33 pm Post subject: |
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Sorry for double post.
One last thing.
When i try to open the Unitor8 Control, or the MIDI OX application someone mentioned ealier. I get a
"UNDEFINED EXTERNAL ERROR".
Can't find a reference to that in the help files.
Does that indicate anything specific.
Ill pursue this for another day or so, but if no resolution, i guess it time for me to move to a USB midi interface like a timepiece or similar.
Something more current. Im reluctant to do so as the Unitor is fine when working with my older P4 single processor and Nuendo3.
But, its rediculous losing all this time.
cheers _________________ Nuendo 4, Windowns XP Pro
Intel Core 2 Dual E6850
3Ghz, 1333 Mhz FSB
GA P35 DS3P Motherboard
MOTU PCIe424, 2408MkII
Unitor8 via comm port, |
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undertone Member
Joined: 10 Jan 2005 Posts: 323
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Posted: Fri Apr 04, 2008 4:55 pm Post subject: |
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| Giovanni wrote: | I verified the pci com port was working. Still no joy.
Yes, the model of motherboard i have has two com ports, one smaller and one printer type.
Today i bought a little lead to plug straight into the motherboards com port and then to the unitor8.
No luck. |
Now I'm confused. Are you being methodical in your testing? Why should you buy a "little lead" when you already have the Unitor serial cable? Note that a Serial (aka "COM") port has 9 pins and that the printer port is a PARALLEL port with 24 pins. You should be using a 9-pin serial cable; is that what you've been using?
| Giovanni wrote: | I disabled all com ports in bios setup leaving only one available. Then reloaded the drivers. No luck.
I then disabled in the bios the on board com port leaving only the pci card port and reloaded the drivers.
No luck. |
More confusion: which motherboard do you have? I can't find the "GA P35 D 53 Pro" mobo in your sig, though there is a "GA-P35-DS3" which was the closest match, but none of the versions of this mobo has a parallel port. Please specify EXACTLY which model you have. Also is there only one true serial com port on this computer?
| Giovanni wrote: | I take my Nuendo dogril out and stick it in the old PC, plug in the unitor 8 to the com port. Viola, all ok.
So i verified the unitor8 was working, and the lead was ok.
Go back to the new machine and do it all over again. No luck. |
OK: so we know the Unitor and the cable is working. This is good.
| Giovanni wrote: | | So ripping my hair out. |
Try not to. You'll regret it.
| Giovanni wrote: | I think ive done everything possible. It MUST be somethng else. BUT WHAT!
Im loading the 2.27 Win 2000 drivers via the add hardware. Following the prompts...getting the install all ok.
Thats correct is it not? |
If you're doing the following and you you're running XP (you don't specify your OS in your sig), then you're ok:
| Emagic Instructions wrote: |
This installation guide assumes that you have the driver CD included with your new Unitor8/AMT8, or you've downloaded the drivers for the Unitor8 and AMT8, and it's the first time you've tried to connect the Emagic midi device to your computer.
Please proceed as follows:
· Open the Hardware Wizard (Start - Settings - Control Panel - Add New Hardware).
· Click on "Next", then in the following dialog you'll be asked, if the hardware is already connected. If not, do so, and mark 'Yes, I have already connected the hardware' and click "Next"' again.
· Choose the last entry ("Add a new hardware device") in the list, and click "Next".
· In the following window choose "Install the hardware that I manually select from a list", and click "Next".
· Choose " Sound-, Video- and Game-Controller", click "Next" then click "have disk.. " in the following window.
· When asked for the driver files, please guide the "Add Hardware Wizard" to the location of the driver files, i.e. the folder where you placed the driver files, or to the CD.
· Now you'll see a list of several Emagic midi devices, from which you choose "Emagic Unitor8 Serial - Midi, SMPTE, VITC, LTC" or "Emagic AMT8 Serial - Midi", depending on which midi interface you have.
· Click two times "Next"
On Windows 2000 you'll get the following alert: "The software you are installing for this hardware: Emagic Unitor, has not passed Windows Logo testing to verify its compatibility with Windows XP ... ".
It is safe to install the drivers. The Emagic drivers are fully functional and there is no risk attached to the installation of these drivers on your system.
· Click the "Continue Anyway" button.
· After a few seconds a message box appears: "Completing the Add Hardware Wizard".
· Click the "Finish" button.
· The installation was completed successfully.
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| Giovanni wrote: |
SO, am i loading the drivers wrong? Im following the steps verbatim.
The midi device setup in N4, is there something in there, hidden, that should be switced on? Nothing in manual.
Could i have conflicting drivers of some sort. I dont know much about that.
I remember when i used PARIS (yes i was a Paris loser), i had to delete the legacy drivers as they interfered with the Paris audio drivers.
What the hell are legacy drivers anyway?
I have realtec audio drivers on this machine as well...i see under its properties a MIDI DEVICES and INSTRUMENTS entry. Do you have those?
Do i need those?
Question: If inputs and outputs of the Unitor8 show up in the midi device setup in N4, does that tell me anything? Does that mean the drivers are loaded ok?
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Yes you do sound desperate, but unfortunately that won't help... in fact now things may have gotten complicated! At this point I wonder if after all these reinstalls you haven't also exceeded the WinXP MIDI 10-Device limit as described here. When that happens new midi devices installed on the system simply won't work. Start by investigating to see if this isn't your problem and eliminate it if it is.
I still don't understand why you had to install a PCI COM card if you already had a serial port on the motherboard. Maybe there's a driver conflict between these two; maybe they're the same chip and the driver is confused? If you do have a serial port on your motherboard, I would uninstall the PCI COM card's drivers in "Add/Remove Programs" (if they're there, if not disregard), reboot, shutdown, remove the card, reboot, re-install the latest COM driver from Gigabyte (if available, if not let XP install its own), shutdown, connect the Unitor to it, boot, see if it works, if not, shutdown, disconnect the Unitor, boot into safe mode (F8), delete all instances of "Emagic Unitor..." in the Device Manager, go through the registry and eliminate any root instance of "Emagic" and "Unitor" (assuming you're not running any other Emagic products!), look for any copy of the Unitor drivers in "C:\Windows/system" and "C:\Windows\system32" (by looking for the driver file names) and delete them (or do it in safe mode if the system wouldn't let me), shutdown, connect the Unitor to the on-board COM port (using the 9-pin cable), boot, and then install the drivers as per the explicit instructions included with the driver.
If it doesn't work after all that, then there must be some basic system incompatability that can't be overcome. You could always access the Unitor through the other computer via a network connection using something like MIDIoverLAN.
Good Luck!
u _________________ Nuendo 4.3 / Wavelab 6.0b
Windows 7 64-bit
Q6600, P5Q Deluxe, 8-gigs DDR, 2 SATAII + 1 RAID 0
RME Multiface + 9652, (ex-Logic) Mackie Control,
and a plethora of plugins in the pear tree...
Last edited by undertone on Sat Apr 05, 2008 4:56 am; edited 1 time in total |
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Giovanni Junior Member
Joined: 01 Feb 2005 Posts: 24 Location: Sydney Australia
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Posted: Sat Apr 05, 2008 2:27 am Post subject: |
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Hi Undertone,
First of many thanks for your input.
Now the apology: My spec is wrong. Copy and pasted the spec listed on computer shops quote to me which had typo :(
See my sig now. But for ease..go to
gigabyte.com.tw/Products/Motherboard/Products_Spec.aspx?ProductID=2747 (stick www.) at front..not sure if links are allowed.
I thought i had been organised in my approach however, after all these nights..im questioning that.
Before i undertake you steps in you fantastic respose which again gives me a glimmer of hope, i got to clear something up.
My com port lead does not fit into the space provided on motherboard connection. It get is the way of other connectors.
Thats why i had to go buy a little connector lead. It is only 9 pins!!! My unitor 8 only has a 9 pin connection too. Not 15 or 24...was that a mistake?
I was unaware the motherboard had a com port...computer shop didnt tell me that...found that out myself. Im not overly computer savy at that level.
But im not too unfamiliar also.
I do appreciate you posts..and ideas...im going to work through them all today. Thank you so much for your input.
Im not really desparate:) though i am tiring of it all, and did get pretty fustrated after another long night of no success.
I will make a cup of tea before posting in future.
I think you are certainly correct in that with all my efforts, my system may be somewhat clogged with eronious stuff as a consequence of many many attempts at this.
Whilst im a bit daunted by going into the registry and system/32 folders...but, im up for it! Can always reload and reformat i guess.
Again, thank you for all your suggestions.
John _________________ Nuendo 4, Windowns XP Pro
Intel Core 2 Dual E6850
3Ghz, 1333 Mhz FSB
GA P35 DS3P Motherboard
MOTU PCIe424, 2408MkII
Unitor8 via comm port, |
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undertone Member
Joined: 10 Jan 2005 Posts: 323
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Posted: Sat Apr 05, 2008 5:12 am Post subject: |
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Hi John,
15 pin? I never said 15 pin? ;) Many apologies, you're absolutely right (I just edited my previous post): we're talking about a 9-pin cable, as described here.
When you say a "little connector lead" are you referring to a something like this?
As for the registry, while its true that you can badly damage an installation if you do stupid things, I've found it's sometimes the only way to get a system to completely forget about hardware that's previously been installed. And you have no choice but to go there to fix the 10-device MIDI problem. One simple and safe thing to do is to create a System Restore point that you can go back to whatever happens.
And if you accept reformat and reinstall as an acceptable route, you're gold because you're prepared for the worse :)
u _________________ Nuendo 4.3 / Wavelab 6.0b
Windows 7 64-bit
Q6600, P5Q Deluxe, 8-gigs DDR, 2 SATAII + 1 RAID 0
RME Multiface + 9652, (ex-Logic) Mackie Control,
and a plethora of plugins in the pear tree... |
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Giovanni Junior Member
Joined: 01 Feb 2005 Posts: 24 Location: Sydney Australia
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Posted: Sat Apr 05, 2008 1:45 pm Post subject: |
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I have a Unitor8 again!!
It was the little lead as per the one you put a link to.
I connected the Unitor8 to my "Email" computer. An P4 1.6Ghz thats used for everything misc. Its also XP Pro. Loaded drivers and the Unitor control software and went like a dream. I checked inside that computer as the com port was also connected from the motherboard to a metal strip via a little lead. (like you link). So i took it out and pluged it into my motherboard...and viola. Unitor 8!.
The pci card com port though showing it is connected properly, and sends data in a loop test....would not be recognised by the unitor8. Even when i disabled all com ports in bios leaving only the pci com port going. The DIFFERENCE i see in the two little connector leads is that one of them on the plug that goes into the motherboard has no hole for a pin no1.
Which does not exist i see on the port on the motherboard. The other connector lead i see had a hole there. Subtle, but obviously significant in some way though i have NO idea what and can't be bothered finding out by googling!!!
Such good news.
Undertone, you're a good man to have taken the time to think this through with me.
I really do thank you. If you come to Sydney, I'll buy you a beer. _________________ Nuendo 4, Windowns XP Pro
Intel Core 2 Dual E6850
3Ghz, 1333 Mhz FSB
GA P35 DS3P Motherboard
MOTU PCIe424, 2408MkII
Unitor8 via comm port, |
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undertone Member
Joined: 10 Jan 2005 Posts: 323
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Posted: Sat Apr 05, 2008 3:26 pm Post subject: |
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| Giovanni wrote: | | I have a Unitor8 again!! |
Sometimes it can be the stupidest things... Glad it worked out.
| Giovanni wrote: | | If you come to Sydney, I'll buy you a beer. |
You say that now... but wait till I show up! ;) Actually I'm a firm believer in spreading good will: I'm sure some time, somewhere, someone will ask a question that you'll be able to help them with, and hopefully you graciously will.
:) _________________ Nuendo 4.3 / Wavelab 6.0b
Windows 7 64-bit
Q6600, P5Q Deluxe, 8-gigs DDR, 2 SATAII + 1 RAID 0
RME Multiface + 9652, (ex-Logic) Mackie Control,
and a plethora of plugins in the pear tree... |
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